Every iPhone manufactured by Apple has a unique identification number called an IMEI, which stands for International Mobile Equipment Identity. Think of it as a fingerprint for your phone—no two devices share the same IMEI number. This 15-digit code is burned into your iPhone's hardware during manufacturing and stays with that physical device for its entire lifespan.
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Apple and cellular carriers use IMEI numbers for several practical reasons. When you report an iPhone as lost or stolen, carriers can use the IMEI to block that device from connecting to their network, even if someone else inserts a different SIM card. Insurance companies ask for IMEI numbers when processing claims for damaged or missing phones. If you're selling your iPhone or trading it in, the buyer or company may request the IMEI to verify the device's history and check whether it's been reported as lost or blacklisted.
The IMEI also helps with technical support. When you contact Apple or your carrier with a problem, providing your IMEI helps representatives quickly pull up information about your specific device, including warranty status, activation history, and any known issues affecting phones with that model and serial number combination.
Unlike your phone number, which can change if you switch carriers or countries, your IMEI is permanent. It doesn't reset when you update iOS, erase your phone, or factory reset the device. This permanence is exactly why it's useful for tracking and identifying your specific iPhone across different networks and situations.
Takeaway: Your IMEI is a permanent hardware identifier that carriers, insurance companies, and repair shops use to track your specific iPhone. Knowing where to find it means you're prepared for situations involving warranty claims, theft reports, or technical support.
The most straightforward way to locate your IMEI is through your iPhone's built-in Settings app. This method works on all current iPhone models running iOS 13 and newer. Start by unlocking your iPhone and opening the Settings app, which has a gray gear icon on your home screen. Navigate to General, then scroll down and select About. This screen displays several pieces of information about your device, including the model name, storage capacity, iOS version, and your IMEI number.
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On the About page, look for the line labeled "IMEI." You'll see a 15-digit number displayed next to it. This is your device's unique identifier. You can tap on this number to select it, then use the Copy option to paste it into an email, notes app, or document for safekeeping. Many people screenshot this screen as a backup reference.
One important detail: if your iPhone has dual SIM capability (which includes iPhone XS, iPhone XS Max, iPhone XR, and all models from iPhone 11 onward), you'll actually see two IMEI numbers listed on the About page. The first IMEI corresponds to your primary SIM slot, and the second corresponds to your eSIM or secondary physical SIM. Both are equally valid identifiers for your device—just make sure you're using the correct one for whatever purpose you need it for. Some carriers or insurance companies may specify which SIM slot their request refers to, though in most cases the primary IMEI (the first one listed) is what's needed.
This Settings method takes less than a minute and requires no special tools or apps. It's also completely safe—you're just viewing information that's already on your phone. Apple designed this section specifically for users who need to reference their device information.
Takeaway: Open Settings > General > About and look for the IMEI line to find your 15-digit identifier in under a minute. For dual SIM iPhones, note that you have two separate IMEIs, and the first one listed is typically the primary number.
Your IMEI number appears in multiple physical locations on your iPhone, which is helpful if your device won't power on or if you need to verify the number without accessing the operating system. One reliable place to check is your SIM card tray. Eject your SIM card tray by inserting a SIM card ejection tool (a small metal pin) into the tiny hole on the side of your iPhone. Once the tray pops out, you can remove the SIM card and examine the metal contacts side. Your IMEI is often printed or engraved directly on the SIM tray itself, though on newer models this information may only appear in Settings.
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Another location to check is the original packaging your iPhone came in when you purchased it from Apple or an authorized retailer. The box includes a label on the back or side that lists technical specifications for the device, including the IMEI number. This label is printed during manufacturing and doesn't change. If you still have your original iPhone box stored somewhere, this offers a permanent reference for your device's IMEI. Many people keep this information handy by photographing the box label and storing it in their cloud storage or notes app.
The back of your physical iPhone itself may also display your IMEI, though Apple's practice has shifted over different model generations. On older iPhones (iPhone 6s and earlier), the IMEI was sometimes etched or printed on the device's back case or on a sticker under the battery. Modern iPhones have moved away from printing this information on the physical device itself, preferring to keep it stored in the software. However, it's still worth checking if your iPhone is from an earlier generation.
If you purchased your iPhone used or received it as a gift, the original box may not be available. In that case, the SIM tray and Settings app remain your most accessible options. Some people also find that their cellular carrier has this information on file if you're an account holder with them.
Takeaway: Your IMEI appears on your original iPhone box, sometimes on the SIM tray, and in Settings. Checking multiple locations helps you verify the number is correct, especially if you're referencing it for a high-stakes situation like an insurance claim.
If you can't access your iPhone's Settings—perhaps because the device is broken, lost, or won't turn on—Apple and your cellular carrier both maintain records of your IMEI that you can request. Start with your carrier, as they have this information on file for every active device connected to their network. Log into your carrier's website or app using your account credentials. Look for a section labeled "Device Information," "My Devices," or "Account Details." Most major carriers including Verizon, AT&T, T-Mobile, and regional carriers display your IMEI on this page.
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If you can't find it online, call your carrier's customer service number. You'll need to verify your account information (usually your phone number and account PIN), and a representative can read your IMEI directly to you. Write it down as they read it slowly to ensure accuracy. Representatives handle this request regularly, and the call typically takes just a few minutes. Having your account PIN ready speeds up the process.
Apple also maintains IMEI records for devices purchased through their stores or online. If you bought your iPhone directly from Apple, you can log into your Apple Account on apple.com and navigate to your purchase history. Click on the device in question, and Apple's records may display the IMEI. Alternatively, visit an Apple Store in person with proof of purchase or your Apple ID. A technician can look up your device's IMEI in their system. Apple charges no fee for this service.
If your iPhone was purchased through a third-party retailer like Best Buy, Target, or Costco, those retailers may have IMEI information in their inventory systems, though they're less likely to have it readily accessible than Apple or your carrier. Your cellular carrier remains your best bet for reliable, quick access to this information regardless of where you purchased the device.
Keep in mind that carriers and Apple may request verification before sharing this information with you. They want to ensure you're the actual account holder, not someone trying to get information about a device that isn't theirs. Prepare to provide your phone number, account PIN, the last four digits of the phone number on the account, or other verification information.
Takeaway: If your iPhone is inaccessible, contact your cellular carrier's customer service or log into your account online to retrieve your IMEI from their records. Apple also maintains this information for devices
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.