Are you tired of commuting to the office every day? According to the Flexjobs annual survey, 65% of workers in the United States want to work remotely full-time post-pandemic, and 31% of workers would prefer a hybrid work arrangement, to combine in-office and remote work. In this new post-pandemic world, the opportunities to work remotely are endless.
Some types of jobs have always been remote. Others, which were never traditionally remote, are now transitioning to the new business structure. What all of these new opportunities have in common: You can make a full-time salary, by working from home. Here, learn about some of the best new career opportunities that you can pursue while sitting on your couch.
Customer Service & Call Center Agent: Many companies have remote customer service employees, whether they are in-house employees or are outsourced. In-house customer service representatives are employees who are employed directly by the company. When a company outsources their customer service department, this means they hire separate call centers to provide the customer service for them.
So, there are plenty of ways to be hired as a work-from-home customer service representative. As a remote customer service representative, you can earn as much as $16.23 per hour, which is the median rate for the position in the United States. Also, the only qualification necessary is oftentimes to have a high school diploma.
As a customer service representative at a call center or for a specific company, you will handle customer inquiries and questions, and help resolve issues. As you work from home, you may:
- Talk to customers on the phone,
- Help customers via chat software, or
- Respond to customer social media messages.
Inbound and Outbound Sales: If you are a great people-person, and communication is one of your strongest attributes, you may be the perfect candidate for an inbound or outbound sales position .
The best part is, you can succeed in an outbound or inbound sales job from home. All you usually just need is a high school diploma, and you can start working your way towards a typical salary of $50,000 a year.
While working an inbound sales job, you will respond to leads, which is when a potential customer reaches out to your company or the company you are assigned to, to inquire about a service or product.
So, in this position, it’s your job to make sure the customer learns everything they want to know, and with your help they will hopefully make a purchase.
As an outbound sales representative, it’s up to you to reach out and find new leads, or potential customers. By seeking out potential customers, you can activate your best sales-person skills and hopefully sell your employer’s service or product.