Your Free Guide to Intermountain Gas Bill Payment

Understanding Your Intermountain Gas Bill

Your Intermountain Gas bill arrives in your mailbox or email inbox each month with several important pieces of information. Understanding what you're looking at helps you track your usage, spot errors, and make informed decisions about your energy costs. The bill shows how much natural gas you used during the billing period, the rate you're charged per unit of gas, and any additional fees or adjustments that apply to your account.

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The main charge on your bill is based on therms consumed. One therm equals 100,000 British Thermal Units (BTUs), which is the standard measurement for natural gas. Your meter records how many therms you used, and Intermountain Gas multiplies this by your current rate to calculate your usage charge. During winter months, most households use significantly more gas for heating, so your bills typically run higher from November through March. Summer bills, when heating needs drop, are usually much lower.

Beyond the basic usage charge, your bill includes several other line items. A customer charge appears on every bill and covers the cost of maintaining your meter and connection to the gas network. This charge stays the same each month regardless of usage. You may also see taxes, which vary by location, and depending on where you live, there could be various surcharges related to pipeline safety, environmental programs, or infrastructure upgrades.

Reading your bill correctly also means checking the dates covered by the billing period and confirming the meter reading is reasonable. If your usage spikes dramatically without explanation, it could indicate a leak or meter malfunction. Most bills include a comparison with the same month from the previous year, which helps you spot unusual patterns. Keep your bills for at least a year—they serve as records for your account history and can help you identify trends in your energy consumption.

Practical Takeaway: Review your bill line by line each month. Write down your meter readings and usage amounts for three to four months to establish your baseline consumption. This tracking makes it easier to spot problems early and understand how seasonal changes affect your costs.

Payment Methods and Deadlines

Intermountain Gas offers several ways to pay your bill, each with different timelines and convenience levels. The payment method you choose affects when the company receives your money and when your account reflects the payment. Understanding your options helps you avoid late fees and keeps your account in good standing.

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Online payment through the Intermountain Gas website is available 24/7 and typically processes within one business day. You can pay from your bank account using electronic funds transfer (EFT), which is often faster than credit card payments. The website shows you your current balance, payment history, and allows you to set up recurring payments if you prefer automatic billing. Setting up automatic payments means money transfers from your bank account on a date you choose each month, removing the risk of forgetting a payment deadline.

Phone payments can be made by calling Intermountain Gas customer service during business hours. You'll need your account number and banking information ready. Phone representatives can walk you through the payment process and answer questions about your bill in real time. This method works well if you have questions about charges or need clarification on anything before paying.

Mail payments are an older but still accepted method. You write a check, include your payment stub, and mail it to the address shown on your bill. Mail payments take longer to process—typically five to seven business days depending on postal delivery times. For this reason, if your payment is due soon, mailing a check risks late fees. However, some people prefer this method because they have a paper record and can control exactly when the check clears their bank account.

In-person payments at payment centers or authorized retailers may be available in your area. Some grocery stores and utility payment services accept Intermountain Gas payments. These payments often process the same day or next business day. Check the company's website or call to find authorized payment locations near you.

Your bill shows the due date clearly, usually 15-20 days from the bill date. Late payment fees apply if payment arrives after this date. Most utility companies allow a grace period of a few days before shutting off service for non-payment, but don't rely on this—pay on time to avoid extra charges and potential service disconnection.

Practical Takeaway: Choose a payment method that fits your routine and set a reminder three days before the due date. If you choose automatic payments, keep a calendar note to review your statements monthly to catch any billing errors. Save your payment confirmation numbers or receipts for your records.

Billing Cycles and Seasonal Variations

Intermountain Gas bills customers on a monthly cycle, but the dates vary based on your meter reading schedule. The company divides its service area into different routes, and meters are read on a rolling schedule throughout each month. This means your billing date and due date depend on which route your meter is on. Your bill shows the specific dates your billing period covers, usually spanning roughly 30 days.

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Seasonal changes dramatically affect your gas usage and bill amounts. Winter months (November through March) show the highest consumption and highest bills because heating accounts for roughly 70-80% of residential gas use in colder climates. December and January are typically the peak months, with some households using 3-5 times more gas than in summer. February usually drops slightly, followed by a sharp decline in March as temperatures warm.

Summer months (June through August) show the lowest usage for most households. In summer, gas is used mainly for water heating and cooking, not space heating. Your bill during these months may be less than half your winter bill. Spring (April-May) and fall (September-October) represent transition periods where usage gradually increases or decreases as temperatures change. Many people are surprised by their first bill in a new home or after a rate change because they don't expect the seasonal pattern.

Some customers notice their bills don't decrease much during summer despite using less gas. This is because the customer charge and taxes remain constant. A winter bill might total $150 with $40 in usage charges, while a summer bill might total $70 with just $20 in usage charges. The non-usage charges stay roughly the same regardless of season. Understanding this breakdown helps you see why summer bills aren't as low as you might expect.

Intermountain Gas offers budget billing, which is a program where your monthly payment is calculated by averaging your usage across the entire year. Instead of paying $200 in winter and $50 in summer, you'd pay roughly the same amount each month—around $125 in this example. This smooths out seasonal fluctuations and makes budgeting easier. However, when the annual reconciliation occurs, you may owe money if you used more gas than predicted, or receive a credit if you used less.

Practical Takeaway: Create a budget for your highest-bill months (December-January) based on your first year's bills. If you struggle with high winter bills, research whether budget billing is available in your area, as it can ease financial strain during cold months.

Fees, Adjustments, and Additional Charges

Beyond the main usage charge, your bill includes several other components that add to your total cost. Understanding what these fees are and why they appear helps you recognize when charges are appropriate and when something might be incorrect. Most of these charges are regulated by state utility commissions and apply to all Intermountain Gas customers in your area.

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The customer charge (also called a basic charge or service charge) covers the cost of maintaining your meter, reading your meter, customer service, and billing. This charge appears on every bill regardless of how much gas you use. For most residential customers, this charge ranges from $15-25 per month depending on your service area. Even if you use zero gas during a month, you would still owe the customer charge because the company incurs costs to maintain your connection.

Taxes are added to your bill and vary by location. Most states collect sales tax on natural gas, ranging from 4% to 7% or more. Some cities or counties add additional local taxes. These percentages apply to your usage charges, not your customer charge in many cases. Taxes are not optional—they're required by law and go to state and local governments, not to Intermountain Gas.

Surcharges may appear on your bill for specific purposes. Common surcharges include pipeline safety improvements, infrastructure modernization, and environmental programs. These surcharges are approved by state regulatory commissions and are meant to fund specific improvements to the gas system. Unlike taxes, surcharges go directly to Intermountain Gas to pay for these designated projects. Surcharges may be temporary (lasting a few years