AARP offers roadside support services through partnerships with roadside help providers. These services aim to address common vehicle emergencies that happen when you're on the road. Understanding what these services include helps you know what situations they may cover and what to expect if you need to use them.
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The roadside support options through AARP typically include towing services, lockout help, fuel delivery, battery jump-starts, and tire changes. If your vehicle breaks down on the highway or in an unexpected location, you can contact the support line and explain what's happening. A dispatcher will then send a technician to your location. Towing services can transport your vehicle to a nearby repair facility if the problem cannot be fixed on the spot. This is particularly valuable if you're far from home or in an unfamiliar area.
Lockout services cover situations where you've locked your keys in your vehicle. Rather than breaking a window or waiting for a family member to bring spare keys, a technician can help you regain entry to your car. Battery services include jump-starts when your battery dies, which is one of the most common roadside issues, especially during winter months. Tire services cover changes when you have a flat tire and need to continue driving. Fuel delivery services bring gasoline to your vehicle if you've run out of fuel.
The coverage limits and specific details vary depending on which roadside support plan you choose. Some plans may include a certain number of service calls per year, while others may be unlimited. Towing distance limits also differ—some plans cover towing up to a certain number of miles, while others may offer longer distances. When you're looking at different plans, pay attention to these specifics because they directly affect what you can use the service for.
Practical Takeaway: Make a list of the situations that worry you most about being stranded (flat tire, dead battery, lockout, running out of fuel) and then match that list against what each plan covers. This helps you choose a plan that addresses your specific concerns.
AARP partners with several roadside support companies, and understanding your options means looking at multiple plans to see which one fits your needs and budget. The process of reviewing plans is straightforward and involves comparing costs, coverage areas, service limits, and additional features.
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You can find information about AARP's roadside support partnerships through the main AARP website. AARP does not directly provide the roadside services themselves. Instead, they have agreements with established roadside support companies that offer discounted rates to AARP members. This arrangement means the actual service provider may vary depending on where you live and which plan you choose. It's worth noting that the company providing the service is separate from AARP, even though the discount comes through your AARP membership.
When comparing plans, look at several key factors: the annual or monthly cost, the number of service calls included per year, the maximum towing distance, the geographic coverage area (does it work in all 50 states or only certain regions?), and any additional services offered. Some plans might include services like fuel delivery or lockout help while others may not. Reading the plan details carefully helps you understand exactly what you're paying for.
Customer service availability is another important factor to consider. Does the roadside support company answer calls 24 hours a day, 7 days a week? Can you reach them by phone, app, or website? How long does it typically take for help to arrive once you call? Some companies provide this information on their websites or in member reviews. Checking whether the service is available where you spend most of your time driving—whether that's rural areas, highways, or cities—matters greatly. A plan might work well if you drive mostly in well-populated areas but less well if you frequently travel remote roads.
You can also look at what other AARP members say about their experiences with different roadside plans. Reading member reviews and ratings gives you real-world perspective on how quickly help arrives, how professional the technicians are, and whether the service actually works as described. This real-world feedback can be as valuable as the official plan details.
Practical Takeaway: Create a comparison table with three to four different plans listed across the top and factors like cost, towing miles, service calls per year, and coverage area listed down the side. Fill in the details for each plan, which makes it easy to see at a glance which plan offers the best value for your specific situation.
The price of AARP roadside support varies based on the level of coverage you choose. Most plans are quite affordable, ranging from around $40 to $150 per year, though prices can vary. Understanding what you're paying for at each price level helps you determine whether the added cost of a more comprehensive plan is worth it for your situation.
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Basic plans typically fall in the $40 to $70 annual range. These plans usually include a set number of service calls per year (often around 4 to 6) and cover standard services like towing, lockouts, battery jump-starts, and tire changes. Towing distances on basic plans are often limited to 5 to 10 miles, meaning if you need towing, your vehicle can be transported that distance to a nearby repair shop. If you drive mostly in your local area and are comfortable with a limited number of calls per year, a basic plan may work for you.
Mid-level plans typically cost between $70 and $110 per year. These plans usually offer more service calls per year (perhaps 6 to 8) and longer towing distances (10 to 25 miles). This makes them suitable for people who travel more frequently or want more flexibility in using the service. Mid-level plans often include additional services beyond the basics, such as fuel delivery or emergency locksmith services.
Premium plans range from about $110 to $150 per year or sometimes higher. These plans generally offer unlimited service calls throughout the year, towing distances of 50 to 100 miles or more, and a full range of services including fuel delivery, lockouts, battery service, tire changes, and sometimes winching. If you frequently take long road trips or travel in remote areas where the nearest repair facility might be far away, a premium plan provides greater peace of mind.
It's important to think about the math: if a plan costs $100 per year and includes 6 service calls, that's about $16.67 per call if you use all of them. If you never use the service, you're spending $100 for nothing. However, if you have an emergency and need a tow from 50 miles away, a single tow without roadside coverage could easily cost $100 to $300 or more. From this perspective, paying for a plan is often worthwhile insurance against high costs.
Some AARP members may find that their auto insurance already includes roadside support coverage. Before purchasing an AARP roadside plan, check your existing auto insurance policy to see what it covers. You might already have roadside services included, which could save you from paying for duplicate coverage.
Practical Takeaway: Estimate how many roadside emergencies you might have per year based on your driving habits and vehicle age. If your vehicle is older and less reliable, or if you drive extensively, you'll likely use the service more and should consider a higher-tier plan. If you have a new reliable vehicle and drive mostly in town, a basic plan may be sufficient.
Knowing how the process works when you actually need help reduces stress and confusion during an already frustrating situation. The process is designed to be straightforward, from the moment you contact the support line to when help arrives.
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The first step is to call the roadside support number provided in your plan documents or member materials. This number is staffed 24 hours a day, 7 days a week. When you call, a dispatcher will answer and ask you questions about your situation. Be prepared to describe what's happening with your vehicle: Is it a flat tire, dead battery, lockout, or something else? Where are you located? Is your vehicle safe where it's parked, or are you on an active roadway where you're at risk? If you're on a busy highway, the dispatcher may advise you to move to a safer location if possible, or they may tell you to stay in your vehicle with seatbelt on.
Next, provide your membership information. The dispatcher will
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.