Right At Home is a national home health care company that operates in multiple states across the United States. The organization provides services designed to help people remain in their homes while receiving medical and non-medical care. Understanding what this company does can help you learn about one option in the broader home health care landscape.
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The company was founded in 1995 and has grown to include hundreds of franchise locations. According to company information, Right At Home serves tens of thousands of clients annually. The organization focuses on creating personalized care plans that address individual needs, ranging from assistance with daily activities to specialized medical care for people with specific conditions.
Right At Home operates through a franchise model, meaning individual locations are independently owned and operated while following company standards and guidelines. This structure means that services, pricing, and availability can vary significantly depending on your geographic location. Some locations may offer services that others do not, and the staff training and experience can differ between franchises.
The company's service model centers on keeping people in their own homes rather than moving to institutional settings like nursing homes. This approach is based on research showing that many people prefer to age in place or recover from illness in familiar surroundings. Right At Home staff work with clients to maintain independence, dignity, and connection to their communities.
Practical Takeaway: Before considering Right At Home services, research the specific franchise location in your area. Call directly to learn what services they actually provide, their staff qualifications, current availability, and pricing structures. Services vary by location, so what one Right At Home office offers may differ from another.
Right At Home typically offers both medical and non-medical home care services, though the specific services available depend on your location and the individual franchise. Non-medical services often include help with activities of daily living, which are tasks people do routinely to care for themselves. These might include bathing, grooming, dressing, toileting, and transferring from bed to chair. Meal preparation and light housekeeping are also commonly offered services.
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Medical services provided by Right At Home locations often include skilled nursing care, wound care, medication management, and assistance for people with conditions like diabetes, heart disease, or respiratory conditions. Caregivers with medical training can monitor vital signs, help with catheter care, and assist with other clinical tasks. However, medical services require that a physician order home health care, and these services are different from non-medical personal care.
Specialized services at some Right At Home locations may include care for people with Alzheimer's disease or other forms of dementia. Staff receive training in understanding behavioral changes, communication strategies, and safety measures specific to dementia care. Some locations offer companionship services, which involve caregivers spending time with clients for social interaction, conversation, and mental stimulation rather than performing physical care tasks.
Transportation services may be available in certain locations, helping clients get to medical appointments, grocery shopping, or social activities. Some Right At Home franchises also provide respite care, which gives family caregivers a break by having trained staff stay with their loved one for a few hours or longer. This allows primary caregivers to rest, run errands, or attend to their own health needs.
The company also markets services for people recovering from surgery or hospitalization. During this recovery period, Right At Home staff can help with wound care, physical therapy coordination, and activities of daily living while the person regains strength and independence. Recovery care is typically shorter-term than long-term care arrangements.
Practical Takeaway: Make a list of specific services you or your family member needs. Contact your local Right At Home franchise and ask which of those services they actually provide. Ask about the training and qualifications of staff who would deliver each service. Don't assume that because one Right At Home location offers a service, your local franchise does too.
Right At Home services are typically paid for through private payment, meaning the client or family members pay out of pocket. This is different from services covered by government programs. The company's pricing varies widely based on location, type of service, caregiver experience level, and hours of service needed. Private pay rates can range from around $20 to $30 per hour for non-medical personal care in some areas, up to $50 or more per hour for skilled nursing services.
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Some Right At Home locations accept Medicare, which is the federal health insurance program for people age 65 and older and certain younger people with disabilities. However, Medicare only covers skilled nursing services and therapy services ordered by a physician. Medicare does not cover non-medical personal care services like bathing or grooming, even if provided by a home health agency. If a Right At Home location accepts Medicare, those benefits would only apply to the skilled care portion of services.
Medicaid, the joint federal-state health insurance program for low-income individuals, may cover home health services in some states through some Right At Home franchises. However, Medicaid rules vary significantly by state. Some states cover extensive home care services, while others cover very limited services. Additionally, Medicaid typically covers services only when medically necessary and ordered by a physician. Medicaid does not cover non-medical personal care in most states, though some states have specific programs that do.
Long-term care insurance policies may cover some Right At Home services if the person has purchased such a policy and meets the policy's definition of needing care. However, most people do not have long-term care insurance, and even those who do often find that benefits are limited or require specific documentation. The policy holder would need to review their individual policy to understand what home care services are covered.
Veterans and their families may have access to Veterans Affairs benefits that could cover some home health services through programs like Aid & Attendance or the Veterans Health Administration. However, VA coverage is limited to veterans who meet specific criteria, and not all Right At Home locations participate in VA programs.
Practical Takeaway: Before contacting Right At Home, gather information about potential funding sources. Check if the person is eligible for Medicare or Medicaid in their state. Review any long-term care insurance policies. Ask the local Right At Home franchise which payment methods they accept and what documentation they need for each payment source. Get pricing in writing before services begin.
The home care industry includes several different types of providers, and understanding the differences matters when exploring options. Right At Home is a franchise-based private home care agency. Other options include hospital-based home care programs, nonprofit home care agencies, local independent caregivers, and government programs that help fund in-home care through other providers.
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Hospital-based home care agencies are divisions of hospitals or health systems. These agencies typically focus on post-hospitalization care and may be more integrated with hospital medical records and physician communication. However, hospital-based agencies may have more limited availability and may focus primarily on skilled medical care rather than non-medical personal assistance.
Nonprofit home care agencies operate on a mission-driven basis rather than profit. Some focus on serving specific populations like low-income seniors or people with particular conditions. Nonprofits may offer sliding scale pricing based on income, though they may have longer waitlists. Staff at nonprofits may have different training and compensation than at for-profit agencies.
Independent caregivers are individuals who work directly for clients rather than through an agency. Some people hire caregivers through care-matching websites or through word-of-mouth referrals. Independent caregivers may offer more flexibility and personalized arrangements, but there is typically less oversight, background checking, and liability protection compared to using an established agency. The person hiring an independent caregiver becomes the employer and is responsible for payroll taxes, background checks, and workers' compensation insurance.
Home and community-based services (HCBS) programs funded by Medicaid in various states allow people to remain in their homes with services paid through government funds. These programs typically require lower income and asset levels than other Medicaid programs. Services available through HCBS vary by state but may include personal care, homemaking, and respite care. A person would work with a case manager to arrange services through various providers in their area.
Adult day programs, senior centers, and community organizations also provide some home and community-based support, often at lower cost than home care agencies. These resources may help with social engagement, meal programs, or care coordination without providing in-home care directly.
Practical Takeaway: List all available options in your area, not just Right At
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.