Your Roblox account contains age information that affects which features and experiences you can access on the platform. When you create a Roblox account, you enter a birthdate during the registration process. This information becomes part of your account profile and determines your account status—either under 13 years old or 13 years and older. The age classification matters because Roblox, like many online platforms, must follow laws such as the Children's Online Privacy Protection Act (COPPA), which sets rules for how companies handle personal information from younger users.
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Roblox uses your age information to control several aspects of your experience. Users under 13 have restrictions on certain social features, including who can contact them and what types of games they can access. The platform limits in-game chat capabilities for younger users as a safety measure. Additionally, age affects your ability to use the marketplace features and participate in certain experiences that Roblox marks as appropriate only for older users. Understanding how your current age setting works is the first step toward learning about any potential changes to your account.
The age recorded on your account is typically the age you entered when you first signed up. If you made an error during registration or if your information has changed since creating your account, you may wonder whether and how you can modify this information. Roblox treats age as important data, so the process involves verification steps and specific procedures. The platform does not allow users to freely change their age without evidence to support the change.
Practical takeaway: Review your current account information by visiting your account settings. Look for the section that displays your birthdate or age classification. Document what information is currently listed, as this will be your starting point if you need to make any changes.
If you entered an incorrect birthdate when creating your Roblox account, Roblox offers a process to correct this information. The correction process exists because mistakes happen during registration—users may have mistyped their year of birth, confused the date format, or made other honest errors. To begin correcting your age information, you must access your account settings through the Roblox website. Log into your account and navigate to the account settings menu, typically found in the upper right corner of the page or within your profile dropdown.
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Within the account settings, look for a section labeled "Account" or "Personal Information" where your birthdate should be displayed. Roblox may show your birthdate directly, or it may show only your age classification. If you need to change the information listed there, you will find an option to edit your birthdate. Unlike some platforms that restrict birthdate changes immediately, Roblox provides users with the opportunity to correct inaccurate information. However, the company has implemented protections to prevent misuse of this feature.
When you attempt to change your birthdate, Roblox will ask you to verify your identity. This verification step typically involves confirming your email address. You will receive an email at the address associated with your account, and you must confirm the change by clicking a link or entering a confirmation code. This ensures that only the account owner can make changes to sensitive information like your birthdate. The verification process usually takes only a few minutes to complete, though you should check both your inbox and spam folder for the confirmation email from Roblox.
The birthdate change takes effect once you have completed the verification process. Some features and restrictions may update immediately, while others might take a short time to reflect across Roblox's systems. If you are changing from an "under 13" account to a "13 and older" account, certain restricted features may become available to you after the change processes. Conversely, if you are correcting your age to reflect a younger age, some features may become restricted.
Practical takeaway: Before attempting to change your birthdate, have access to your registered email account ready. Make sure you can receive emails at that address, as the confirmation step requires you to access a message Roblox will send you. Set aside time to complete the full process without interruption.
Roblox has specific rules about when you cannot change your birthdate through the standard process. If you have recently changed your birthdate on your account—typically within the last 30 days—the system will not permit another change immediately. This restriction exists to prevent misuse and protect account security. The platform enforces this waiting period consistently, meaning you will need to wait until the specified timeframe has passed before attempting another change. This policy applies regardless of the reason for the previous change or whether the earlier change was made by you or someone else with access to your account.
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Additionally, Roblox may impose restrictions if your account has been flagged for suspicious activity or policy violations. If your account has received warnings or restrictions related to safety or terms of service compliance, changing your age information may not be possible until the account issues are resolved. In these situations, you should address any account warnings or restrictions first by reviewing your account status and compliance messages. If you believe your account was wrongly flagged, you can contact Roblox support to discuss the situation.
If you are completely unable to change your birthdate through the standard settings process, several alternative approaches exist. You can contact Roblox support directly through their help center. When you reach out, provide detailed information about why you need to change your birthdate, what error exists in your current information, and any supporting documentation you may have. Support representatives review such requests individually and can sometimes make changes that the automated system cannot process. Response times vary, but Roblox typically attempts to respond to support requests within several business days.
Another option involves checking whether you created your account under a parent's email or guardian's account setup. If you did, the parent or guardian may need to be involved in the verification or change process, as they may have primary access to the account settings. Roblox prioritizes child safety and parental involvement, so in some cases, parental verification may be required to change a child account's information.
Practical takeaway: Check your account change history before attempting a birthdate update. If you recently made a change, note the date so you know when you become able to make another change. If immediate changes are blocked, document the reason shown in your account settings and prepare to contact support if necessary.
Once your age is correctly set on your Roblox account, this information determines your account classification. Under 13 accounts and 13-and-older accounts have different feature sets and restrictions. Understanding these differences helps you know what to expect and what capabilities may change if your age classification changes. For accounts marked as under 13, Roblox restricts certain social features. Users cannot enable public chat, meaning other players cannot see their messages in game chat channels. Direct messages from other players may also be limited, with the account only receiving messages from friends already on your friends list. These restrictions exist as safety measures to protect younger users from inappropriate contact.
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Under 13 accounts also have limited access to the Roblox catalog and marketplace. Certain games and experiences that Roblox flags as inappropriate for younger users will not appear in search results or recommendations for these accounts. This age-gating system means that some of the game experiences available to older players are filtered out for younger accounts. Additionally, younger accounts cannot purchase certain items in the Roblox marketplace, and some creator monetization features are unavailable.
When an account is marked as 13 and older, more features become available. Public chat becomes an option, allowing these players to participate in game chat channels. Access to the full catalog expands, and more games and experiences become visible. However, Roblox still applies age-appropriate content filtering even for accounts marked as 13 and older, ensuring that extremely inappropriate content remains restricted for all users. The primary difference is that 13-and-older accounts have fewer restrictions and access to a broader range of experiences.
Some players update their age information specifically because they want to access additional features or experiences that were previously restricted. If your account is corrected from an under 13 classification to 13-and-older, you will notice expanded options in the games available to you and in social features. If the change goes the opposite direction, some previously available features and games may no longer appear to you. It is worth considering these changes before proceeding with an age correction.
Practical takeaway: Before changing your age information, spend time reviewing what features are currently available to you. Visit the catalog, check recent game recommendations, and note which social features are enabled. This gives you a clear picture of what will
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.