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Understanding Southwest Airlines Boarding Basics

Southwest Airlines operates differently from most other major U.S. airlines when it comes to how passengers board and choose their seats. Rather than assigning seats ahead of time, Southwest uses an open seating policy where passengers can select any available seat when they board the aircraft. This system has been part of Southwest's business model since the airline began operations in 1971.

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The boarding process at Southwest is divided into groups labeled A, B, and C. Within each group, passengers receive a boarding position number ranging from 1 to 60 or higher, depending on how many people are in that group. Your boarding group and position determine when you get to walk onto the plane and choose your seat. Group A passengers board first, followed by Group B, and then Group C. Within each group, lower numbers board before higher numbers.

Most passengers receive their boarding group assignment when they check in online exactly 24 hours before their flight departure time. This is why many Southwest travelers set alarms or reminders for this moment—it's typically the primary way to get an earlier boarding position. Passengers who check in at the airport will receive whatever boarding group remains available at that time, which is usually later in the sequence.

Understanding this system matters because your boarding position directly affects your seating options. Early boarders can choose preferred seats near exits or in premium cabin areas, while later boarders have fewer selections. Southwest does not charge extra for seat selection like many competitors do, but the timing of when you check in determines your boarding order.

Practical takeaway: Mark your calendar for exactly 24 hours before your flight departure to check in online, as this typically gives you the best chance at a favorable boarding group and seat selection.

How to Check In and Secure Your Boarding Position

Checking in online through Southwest's website or mobile application is the most reliable way to obtain your boarding group and position number. The online check-in opens exactly 24 hours before your scheduled departure time. For example, if your flight departs at 2:15 p.m. on Tuesday, you can check in starting at 2:15 p.m. on Monday. Southwest's system automatically assigns you a boarding position based on when you complete the check-in process during that 24-hour window.

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The Southwest mobile application allows you to set a reminder notification that alerts you when the 24-hour check-in window opens. Many frequent travelers use this feature because it helps them remember the exact moment they become available to check in. Some passengers even set phone alarms as a backup. The earlier you check in within that 24-hour window, the better your position typically will be, assuming spots are still available in Group A.

When you check in online, you'll see your boarding group and position number displayed on your screen. You should take a screenshot or note this information because you'll need it when you arrive at the airport. Your boarding pass will also show this information. If you check in at an airport kiosk or counter instead of online, you'll receive a boarding group assignment based on availability at that moment, which is almost always later than if you had checked in online.

For round-trip flights, you need to check in separately for each leg of your journey. Your outbound flight check-in does not automatically check you in for your return flight. Make a note of both departure times and set reminders for both check-in windows.

Southwest also offers a program called EarlyBird Check-In, which is a paid service that automatically checks you in online at the 24-hour mark without you needing to do it manually. This service costs between $15 and $25 per person per flight depending on the route distance. While not free, it removes the need to remember to check in at a specific time.

Practical takeaway: Use the Southwest mobile app to set a 24-hour check-in reminder, then check in immediately when the notification arrives to secure the best available boarding position.

Boarding Groups and What They Mean for Your Flight Experience

Group A typically contains positions 1 through 60, though the exact cutoff varies by aircraft size. These are the first passengers to board the aircraft. Group A boarding generally takes place 30 to 40 minutes before the scheduled departure time. Passengers in Group A positions 1-15 are often considered premium boarding spots because they board first and have the widest selection of all available seats, including preferred exit row seats and forward cabin locations.

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Group B positions generally follow Group A, typically positions 61 through 120. These passengers board after Group A has made their seat selections. While Group B passengers still have reasonable seat options, they may find that premium seats and exit rows are already occupied. Group B boarding usually begins about 10 to 20 minutes after Group A finishes boarding.

Group C positions are assigned to passengers who check in later, either through airport check-in or because they checked in online later in the 24-hour window. These passengers board last and face the most limited seating options. Group C is sometimes called "Boarding Group C" and positions may start around 121 or higher depending on aircraft capacity. Passengers in this group might find themselves selecting from remaining middle seats or seats in the back of the cabin.

The boarding group you receive affects more than just seat selection. Exit row seats, which offer extra legroom, are typically only available to early boarders in many cases. Middle seats in the middle of the cabin tend to be the last seats selected because passengers prefer aisle or window seats. Front-of-cabin seats board quickly, while back-of-cabin boarding takes longer after takeoff due to distance from the exit.

Understanding these groups helps you plan your airport arrival time. If you're in Group A, arriving 90 minutes early gives you time to navigate the airport and be at the gate when boarding begins. If you're in Group C, arriving earlier won't change your boarding position, so you might prioritize other pre-flight activities.

Practical takeaway: If you check in right at the 24-hour mark, you'll likely be in Group A (positions 1-60) and have first choice of seating, making it worth setting a reminder for this specific time.

Special Boarding Situations and Exceptions to Standard Rules

Southwest provides early boarding for certain passengers regardless of their standard boarding group assignment. Passengers with disabilities and their companions may request preboard status, which allows them to board before Group A. This accommodation ensures that passengers who need additional time or specific seating can board without time pressure. Family members or travel companions can board with the passenger with a disability.

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Military personnel on active duty receive free checked bags and priority boarding. Passengers with a valid military ID may be assigned to Group A position 15 or earlier depending on their military status and rank structure. This benefit recognizes military service and is part of Southwest's military appreciation program.

Southwest A-List Medallion members, which are frequent flyer elite status holders, receive priority boarding privileges. These status levels include A-List, A-List Preferred, Companion Pass holder, and others. A-List Preferred members typically board in Group A positions 1-15, while standard A-List members board in Group A positions 16-30. To earn A-List status, passengers need to fly a certain number of segments or earn a certain amount of qualifying dollars in a calendar year. In 2023, A-List required 25 qualifying flights or $1,500 in qualifying purchases.

Unaccompanied minors (children traveling alone) may receive early boarding assistance depending on their age and the flight circumstances. Southwest staff will help ensure the child is safely boarded and seated. Parents should inform Southwest at check-in about unaccompanied minor status.

Passengers purchasing Business Select fares (Southwest's premium economy option priced around $50-$150 more than standard fares) receive priority boarding in Group A positions 1-15. Business Select also includes a drink voucher, priority security lane access where available, and other perks.

Practical takeaway: Review whether you qualify for any special boarding categories—military, frequent flyer status, or premium fares—as these can significantly improve your boarding position at no additional charge.

Strategies for Improving Your Boarding Position

The most straightforward strategy is checking in online at exactly the 24-hour mark before your flight. Being among the first to check in in that window puts you in early Group A positions. This method costs nothing and simply requires setting a reminder on your phone

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