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Understanding IRS Identity Verification and Why It Matters

Identity theft targeting the Internal Revenue Service has grown significantly over the past decade. According to the Treasury Inspector General for Tax Administration, there were over 2.9 million incidents of tax-related identity theft reported in 2022 alone. When criminals use someone else's Social Security number to file a false tax return, the victim often doesn't discover the fraud until they attempt to file their own return. The IRS then blocks the legitimate filing, leaving taxpayers in a difficult situation that can take months or even years to resolve.

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IRS identity verification is a process the agency uses to confirm you are who you claim to be before processing your tax return or responding to your requests. This verification step protects both you and the government. When you file a tax return, apply for an Individual Taxpayer Identification Number (ITIN), or contact the IRS about your account, they may ask you to prove your identity. This might involve answering questions about your past, providing documents, or using online verification methods.

Understanding how this process works is your first defense against becoming a victim of tax fraud. Many taxpayers are confused about what the IRS can ask them to do, what they should never do, and how to properly respond to verification requests. This confusion sometimes leads people to ignore legitimate IRS communications or fall for scams that mimic official IRS requests.

A free informational guide about IRS identity verification teaches you the basics of how the agency confirms identity, what documents they commonly request, and the proper channels through which they make these requests. Knowing this information helps you recognize legitimate IRS communications and understand what steps you may need to take if verification is requested.

Practical takeaway: Learning about IRS identity verification procedures helps you recognize legitimate IRS contact and protects you from scams that impersonate the agency.

How the IRS Verifies Your Identity

The IRS uses several different methods to verify taxpayer identity, depending on the situation and the information available in their systems. These methods range from simple document review to more complex questioning procedures. Understanding which methods are legitimate helps you know what to expect and what would indicate a potential scam.

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One common verification method is the transcript request verification process. If you request a tax return transcript or account transcript from the IRS, they confirm your identity by asking questions based on information from your previous tax returns. These questions might ask about specific income amounts, deduction values, or other details that only you would know. You can answer these questions online through a secure IRS portal, by phone with an IRS representative, or by mail.

Another method is the in-person verification appointment. For certain situations—particularly if you're applying for an ITIN or if there are serious concerns about your account—the IRS may ask you to visit a local IRS office with original identification documents. You'll need to bring documents like a passport, driver's license, or birth certificate along with other papers that support your tax situation. An IRS representative will review these documents and ask questions to confirm your identity before proceeding.

The IRS also uses online identity verification through their website. If you create an IRS account online to check your tax information, the system may require you to verify your identity before granting access. This typically involves answering knowledge-based questions or confirming information from your credit report.

It's important to know that the IRS will never initially contact you by email or text message requesting personal information. Legitimate IRS contact typically comes by official mail, through your IRS online account, or by phone when you initiate the call. If someone contacts you claiming to be from the IRS and asking for personal information through email or text, this is almost certainly a scam.

Practical takeaway: The IRS uses question-based verification, document review, and online confirmation methods. Knowing these procedures helps you recognize when you're dealing with a legitimate verification request versus a scam.

Documents and Information the IRS May Request

When the IRS needs to verify your identity, they request specific documents and information. Knowing what they typically ask for helps you gather materials if you receive a verification request and also helps you spot fraudulent requests that ask for unusual information.

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For most identity verification situations, the IRS requests government-issued photo identification. A valid passport is ideal because it's recognized internationally and contains extensive security features. A state driver's license also works for verification purposes. If you don't have a driver's license or passport, a state ID card is acceptable. The IRS may also accept a military ID or similar government-issued identification. What matters is that the ID is current, shows your photograph, and is issued by a government agency.

Beyond basic identification, the IRS may request documents that support your tax situation. For someone filing a tax return, this might include W-2 forms from employers, 1099 forms showing other income, receipts for deductions you're claiming, or bank statements showing income deposits. If you're self-employed, they may ask for business records or receipts. The specific documents depend on your particular tax situation and the reason for verification.

Social Security verification is another common request. The IRS may ask you to provide your Social Security card or a document from the Social Security Administration confirming your number and name. This helps them confirm that the number you're using on your tax return is actually assigned to you.

If you're applying for an ITIN instead of using a Social Security number, the verification process is more extensive. You'll typically need to provide original documents proving your identity, foreign status, and residency. These might include a valid passport, national ID from your country, birth certificate with a certified English translation, or utility bills showing your current address.

The IRS should never ask you to verify information using wire transfers, gift cards, cryptocurrency, or prepaid debit cards. They also should never ask for your PIN, password, or full credit card numbers. If a caller claiming to be from the IRS asks for these things, it's a scam.

Practical takeaway: The IRS requests government ID, supporting tax documents, and Social Security verification. Understanding what they legitimately ask for helps you respond appropriately and recognize fraudulent requests.

How to Respond to an IRS Identity Verification Request

If you receive what appears to be an IRS identity verification request, your response depends on how you received the request and what specific information they're asking for. Responding correctly protects your personal information and ensures the IRS receives what they need to process your case.

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If you received a letter from the IRS, the letter will contain specific instructions about how to respond. The letter will have an IRS address where you can mail documents, a phone number to call, or information about uploading documents through your IRS online account. Follow the instructions in the letter exactly. The IRS typically allows 30 days from the letter date for you to respond, though some situations allow additional time. If you need more time, you can request an extension by contacting the IRS using the phone number on the letter.

Never send original documents through the mail to the IRS. Instead, send certified copies or photographs of the documents. Original documents can be lost in transit, and you may need them for your own records. Keep copies of everything you send for your records as well. Write your name and Social Security number on the back of each document or photo you send.

If the IRS calls you about identity verification, verify you're actually speaking with the IRS before providing any information. Get the caller's name, the IRS office they work in, and a callback number. Then hang up and call the IRS main line at 1-800-829-1040 to confirm the call was legitimate. This protects you from scammers who spoof IRS phone numbers. Legitimate IRS representatives understand this concern and will not be offended by you verifying their identity this way.

If you're asked to visit an IRS office in person, bring government-issued photo identification and the documents listed in your letter or mentioned in your phone conversation. Bring copies rather than originals when possible. Arrive on time and be prepared to answer detailed questions about your tax history and personal information.

If you're unsure whether a verification request is legitimate, contact the IRS directly using a phone number you find on the IRS website (irs.gov) rather than a number provided by the person contacting you. This ensures you're calling the actual IRS and not a scammer.

Practical takeaway: Respond to IRS requests within the timeframe given, follow their instructions carefully