Hartsfield-Jackson Atlanta International Airport (ATL) is one of the busiest airports in the world, handling millions of passengers annually. The airport has implemented Mobile Passport Control (MPC) to help streamline the customs and border protection process for eligible travelers returning to the United States. This technology-based program allows certain passengers to bypass traditional customs lines and use dedicated kiosks instead.
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Mobile Passport Control is a U.S. Customs and Border Protection (CBP) initiative that has been operating at major airports since 2014. At Atlanta's airport, the program has become increasingly popular as travelers seek ways to move through international arrival processes more efficiently. The system works by allowing passengers to complete their customs declaration electronically before they arrive at the airport or while they are in the customs area.
The program operates in designated areas within the international terminal. Passengers who use MPC report that the process moves faster than traditional customs lines, though actual wait times can vary depending on the time of day, day of the week, and overall passenger volume. The airport typically has multiple MPC kiosks available during peak international arrival times.
Understanding how Mobile Passport Control works is the first step toward learning whether this option might be useful for your travel plans. The system represents a shift toward digital solutions in border processing, and it demonstrates how airports are using technology to manage large passenger volumes.
Practical Takeaway: Mobile Passport Control is a CBP program available at Atlanta airport that uses technology to process certain travelers through customs. Learning the basic mechanics of how it operates will help you determine if it's relevant to your situation.
The Mobile Passport Control guide provides information about what to expect when using this system at Hartsfield-Jackson Atlanta International Airport. This resource is presented as educational material to help travelers understand the program's features and how it functions within the airport's customs process.
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The guide contains practical information organized into digestible sections. Each part explains a different aspect of the Mobile Passport Control experience, from how the technology works to where the kiosks are located in the airport. The guide also includes information about which types of travelers can use the system and what documentation you should have ready.
The resource is structured to answer common questions that travelers have about the program. Rather than walking you through a registration process or signing you up for anything, the guide simply explains how the system operates and what you need to know before arriving at the airport. This makes it useful regardless of whether you ultimately decide to use Mobile Passport Control or prefer traditional customs processing.
The information is presented in plain language, avoiding technical jargon that might make border processing seem more complicated than it is. Each section builds on previous information, creating a logical flow that helps you understand the complete picture of how Mobile Passport Control works at Atlanta airport.
You can review this information at your own pace, referring back to specific sections as needed. Many travelers find it helpful to read through the material before their trip so they understand their options when they arrive at the airport with other passengers.
Practical Takeaway: This guide presents information about Mobile Passport Control in a straightforward format. You can use it to learn what the system is, how it operates, and whether understanding more about it would be useful for your travel plans.
Mobile Passport Control has specific parameters about who can use the system. Understanding these parameters helps you determine whether this option is relevant for your situation. The program is designed for U.S. citizens and Canadian citizens returning to their home countries, though the focus at Atlanta airport is primarily on U.S. citizens.
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To use Mobile Passport Control, travelers must be at least 18 years old and have valid travel documents. U.S. citizens need either a valid U.S. passport, passport book, or passport card. Canadian citizens can use a valid Canadian passport. The system does not process travelers with visas or those entering the United States on non-immigrant status β those travelers use traditional customs lines.
Family groups can use Mobile Passport Control, though each person must have their own valid passport document. Parents or guardians cannot submit information for children through the system; each traveler must be processed individually. This is an important distinction for families traveling together, as it means the process may take longer for larger groups.
Travelers who have completed the Mobile Passport Control process through the official CBP app or website can use the kiosks. The kiosks are designed for people who have already prepared their information digitally. Some travelers choose to complete their information while they're in the airport, in the customs area, though this requires having a mobile device with internet capability.
The guide includes detailed information about documentation requirements and situations where traditional customs processing would be necessary instead. This helps you understand before you travel whether Mobile Passport Control would be an option for your specific circumstances.
Practical Takeaway: Mobile Passport Control has specific requirements about age, citizenship, and documentation. The guide explains these parameters so you can determine whether this system would be available for your travels through Atlanta airport.
The guide provides detailed information about what happens when you arrive at a Mobile Passport Control kiosk. Understanding these steps helps you know what to expect when you reach the customs area of the airport. The process begins when you approach one of the designated MPC kiosks in the international baggage claim area.
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At the kiosk, you will be prompted to scan your passport document. The kiosk reads the information from your passport and displays it on the screen for you to verify. You then confirm that the information is correct and answer standard customs questions about what you're bringing into the country, whether you're bringing items for others, and other standard border protection inquiries. The questions are similar to those you would answer with a customs officer, but you're providing the information electronically.
After you answer the questions, you take a selfie-style photograph using the kiosk's camera. This photo is captured for verification purposes and becomes part of your customs record. The kiosk then generates a receipt that you present to a CBP officer. This receipt replaces the traditional customs declaration form. You then proceed to speak briefly with a CBP officer, who reviews your information and your receipt, and completes the customs process.
The entire process typically takes several minutes from start to finish. The actual time varies depending on how quickly you can answer the questions and whether you need to retrieve items from your bags for inspection. The guide walks through each screen you'll see and explains what information you'll need to provide at each stage.
The guide also explains what happens if the system encounters any issues, such as problems reading your passport or technical difficulties. This information helps you understand what to do if something doesn't work as expected during your experience.
Practical Takeaway: The guide describes the actual steps involved in using a Mobile Passport Control kiosk, from scanning your passport through receiving your receipt to present to a CBP officer. This step-by-step information helps you visualize what the experience will look like when you use the system.
Knowing where to find the Mobile Passport Control kiosks is essential for using the system. The guide provides specific information about the location of these kiosks within Hartsfield-Jackson Atlanta International Airport. The MPC kiosks are located in the international baggage claim area, which is where all passengers arriving on international flights proceed after exiting the aircraft.
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The kiosks are typically positioned near the traditional customs inspection areas. They are clearly marked with signage indicating "Mobile Passport Control" so you can identify them as you enter the baggage claim area. The number of kiosks available can vary, but during peak travel times, Atlanta airport typically has multiple stations operating simultaneously to handle passenger volume.
The guide includes information about signage and directions you'll see as you exit your international flight. This helps you navigate to the MPC area without needing to ask for directions or feel uncertain about where you need to go. The layout of the international baggage claim area is explained, including how the Mobile Passport Control area relates to other customs and baggage handling sections.
Atlanta airport also provides digital signs and staff assistance if you have difficulty locating the kiosks. The guide explains what to do if you can't find the Mobile Passport Control area
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.