Free Guide to Understanding Factory Resets

What Is a Factory Reset and How Does It Work?

A factory reset, also called a hard reset or master reset, returns a device to the condition it was in when it left the manufacturer. This process erases all personal data, settings, and software you have added to the device since you first started using it. When you perform a factory reset, your device goes back to having only the original operating system and pre-installed applications that came with it from the maker.

Learn About Medicare Plans and Coverage Options →

The factory reset process works by wiping the storage drive or memory where your personal information lives. Different devices use different methods to do this. On smartphones and tablets, the reset typically erases everything stored in the device's internal memory. On computers, the process may involve reformatting the hard drive or solid-state drive and reinstalling the original operating system. The exact steps vary depending on whether you own an Apple device, Android device, Windows computer, or Mac.

Factory resets are permanent actions. Once you start the process, you cannot stop it halfway through. The data removal cannot be undone through normal methods. This is why understanding what gets deleted and preparing beforehand matters significantly. Some people can recover data after a factory reset using specialized recovery software, but this is not something to count on.

The term "factory reset" comes from the idea that your device returns to its factory state—the condition in which it was manufactured. Think of it like taking a used car back to the dealership and having the mechanics return it to showroom condition. Everything you added, changed, or installed gets removed in the process.

Practical takeaway: Before performing any factory reset, understand that this action erases your personal files, photos, messages, and custom settings. Back up anything you want to keep beforehand, and know that the process is not reversible through standard methods.

Why People Perform Factory Resets

People choose to perform factory resets for several different reasons, and understanding these reasons helps you determine whether a factory reset makes sense for your situation. One of the most common reasons is addressing performance problems. Over time, devices can slow down because of temporary files, corrupted data, or software conflicts that build up. A factory reset clears away these accumulated issues and can restore the device to its original speed. Someone with a phone that takes thirty seconds to open an app, or a computer that freezes frequently, might turn to a factory reset as a solution.

Learn How To Pay Your Kaiser Permanente Bill →

Security and privacy concerns drive many factory resets as well. If you believe your device has been compromised by malware or if you are selling or giving away a device, a factory reset ensures that personal information cannot be accessed by others. This is particularly important for devices that contain banking information, personal messages, or sensitive work files. A factory reset removes this information thoroughly in most cases.

Technical problems that cannot be solved through standard troubleshooting steps also lead people to factory resets. If an operating system is severely corrupted, if certain apps consistently crash, or if basic features stop working, a factory reset may be the only remaining option. For example, if a smartphone no longer charges properly or a computer will not start up, performing a factory reset might resolve the underlying software issue causing the problem.

Some people perform factory resets before selling a device to ensure the new owner receives a clean slate. Others do it after upgrading to a new device simply to repurpose an old one. Parents sometimes perform factory resets on devices that belonged to children to wipe away accumulated files and return the device to a neutral state for a new purpose.

Preparing for a major software update can be another reason, though this is less common now than it once was. In some cases, users would perform a factory reset before updating to a new version of an operating system to reduce compatibility problems.

Practical takeaway: Common reasons for factory resets include fixing slow performance, addressing security concerns, troubleshooting software problems, and preparing a device for resale or transfer to someone else. Determine which reason applies to your situation before proceeding.

What Gets Deleted During a Factory Reset

Understanding exactly what disappears during a factory reset helps you prepare properly. The primary category of deleted items includes all personal files and folders you have created or downloaded. This means all photos, videos, documents, spreadsheets, and text files stored on the device will be removed. If you have downloaded movies, music, ebooks, or podcasts, these will also be erased. Any files organized in folders on your device's main storage will disappear.

Learn How to Restore Deleted Gmail Emails →

All of your personal settings vanish as well. This includes your display preferences (brightness, wallpaper, theme), sound settings, language choices, accessibility settings you may have customized, and any keyboard or input customizations. Your device will revert to the default settings that came from the manufacturer, which may feel unfamiliar when you start using it again.

Text messages, email, and communication history get deleted. All SMS messages, chat conversations, and email stored on the device will be gone. If these messages were only stored locally on your device and not backed up to a cloud service, you will have no way to recover them after a factory reset. This is particularly important for people who rely on their device as their primary communication record.

All third-party applications you downloaded get removed. Apps you installed from app stores, sideloaded apps, or applications that came pre-installed but you never used will all be erased or reset to their original state. The device will only have the basic apps that shipped with it from the manufacturer. This includes productivity apps, games, social media apps, banking apps, fitness trackers, and any other software you added yourself.

Your login information and account data tied to those apps will also disappear. Social media accounts, email accounts, streaming service logins, and other credentials stored on your device are removed. You will need to log in again to all these services after the reset.

Cached data, temporary files, and browsing history from web browsers also get cleared. This includes cookies, saved passwords, browsing history, and autocomplete suggestions. However, if you have saved passwords to your main account (like a Google or Apple account), those credentials may remain intact if you are still logged into that account after the reset.

Practical takeaway: A factory reset removes all personal files, customized settings, downloaded apps, messages, emails, and login information. Anything you want to preserve must be backed up before starting the reset process.

What Does Not Get Deleted and What Remains

Not everything disappears during a factory reset, and understanding what remains can help you plan accordingly. The operating system itself stays on your device. Whether you own a smartphone running Android or iOS, a computer running Windows or macOS, or any other device with a built-in operating system, that core software remains and functions as it did originally. The factory reset only restores the operating system to its original state, removing customizations and additional software, but the OS itself continues to work.

Get Your Free iPhone Push Notifications Guide →

Pre-installed applications that came from the manufacturer remain on the device. These are the apps that shipped with your device and cannot be removed through normal means. On Android devices, this might include Google Chrome, Google Maps, and Google Play Services. On iOS devices, this includes apps like Safari, Messages, and Mail. On Windows computers, built-in apps like Notepad and File Explorer remain. On Macs, apps like Finder and Safari stay in place. You cannot delete these apps through a factory reset, though you may be able to uninstall some of them afterward depending on your device.

The device's hardware components and their basic functions remain unchanged. A factory reset affects only software and data, not the physical device itself. If your device has a camera, microphone, speakers, or other hardware features, these will continue to function as they did before. The reset does not repair hardware damage or fix physical problems.

Certain system files and firmware that keep the device running also remain. These are low-level software files that manage how hardware and software communicate. You cannot access or modify these files through normal use, and a factory reset preserves them.

Interestingly, on some devices, recovery partitions or recovery software may remain. This is a separate section of the device's storage that contains software needed to perform system repairs or reinstall the operating system. This partition is usually hidden from normal view.

Some devices may retain licensing information or device-specific identifiers, depending on the manufacturer. This is technical information required for the device to function but not accessible to users in any practical way.

Practical takeaway: The operating system, pre-installed apps, and hardware capabilities remain after a factory reset. Only personal data, customized settings