Identogo is a company that collects fingerprints and conducts background checks for various purposes. They operate thousands of locations across the United States, making fingerprinting services available in most areas. Understanding what Identogo actually does helps clarify whether scheduling an appointment makes sense for your situation.
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Fingerprinting through Identogo serves several different purposes. Some people need fingerprints taken for employment background checks—particularly in fields like healthcare, education, childcare, and financial services. Others may need fingerprints for professional licensing, security clearances, volunteer work, or adoption processes. State and federal agencies sometimes require fingerprinting as part of immigration matters or criminal history reviews. Each of these situations has different requirements and timelines.
Identogo captures your fingerprints using digital scanning technology rather than traditional ink and paper methods. The process takes about 5 to 15 minutes per person. They then submit your fingerprints to the appropriate agencies—FBI, state police, or other entities—depending on what your fingerprints are being used for. This means Identogo is essentially the collection point, not the entity that makes decisions about your background or status.
The cost of fingerprinting through Identogo varies depending on the type of service. A basic state background check typically costs between $15 and $25. Federal background checks run higher, often $25 to $50. Some employers or organizations pay for fingerprinting directly; others require you to cover the cost yourself. Identogo accepts various payment methods, including debit cards, credit cards, and cash at many locations.
Practical takeaway: Before scheduling, confirm what type of fingerprinting you actually need. Contact the organization requesting your fingerprints (your employer, school, licensing board, etc.) and ask specifically what service they require. This prevents scheduling the wrong type of appointment and potentially paying for something you don't need.
Identogo operates service centers in nearly every state, but not all locations offer the same services or maintain identical hours. Finding the right location near you requires using their official location finder, which is the most reliable way to identify options in your area.
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To find locations, visit the Identogo website and use their "Find a Location" tool. You'll enter your zip code, city, or state to see available centers. The search results display the address, phone number, hours of operation, and specific services offered at each location. Some centers are open early morning through early evening on weekdays, while others maintain limited weekend hours. A few locations stay open late to accommodate working schedules, though these are less common.
Pay attention to the services listed for each location. Not every center handles every type of fingerprinting. For example, some locations may only offer state background checks but not federal fingerprinting. Others might specialize in employment screening but not immigration-related fingerprinting. The location details will specify what they can do, so you can verify whether a nearby center meets your needs before you schedule.
The distance from your home or workplace matters practically. Identogo locations aren't always evenly distributed—urban areas typically have multiple options within a few miles, while rural areas might require driving 30 minutes or more to the nearest center. If you have limited transportation options or a tight schedule, comparing drive times between locations can help you pick the most convenient one.
When you call ahead or check online, you'll notice that hours vary significantly by location and day. Some centers open at 8 or 9 a.m. and close by 5 or 6 p.m. Others start at 10 a.m. or don't close until 8 p.m. Weekend hours, when available, are typically more limited. A few locations close entirely on certain days. Checking hours before you plan to visit prevents a wasted trip.
Practical takeaway: Don't assume the nearest Identogo location has hours that work for you. Use the location finder to check three or four nearby centers, compare their hours and services, and identify which one best matches your schedule and needs. Write down the address and phone number—having this information ready makes scheduling smoother.
When you schedule or arrive for your fingerprinting appointment, Identogo will ask you for specific information. Arriving prepared with these details speeds up the check-in process and prevents delays or scheduling issues.
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You'll need valid photo identification. Acceptable forms include a driver's license, passport, state ID card, or military ID. Identogo staff will verify your identity before taking your fingerprints. If you don't bring a valid photo ID, they typically won't proceed with your appointment, so this is non-negotiable. Some locations may accept alternative forms of ID in specific circumstances, but a standard driver's license or passport covers virtually all situations.
Know your full legal name exactly as it appears on your ID—middle name and any suffixes included. If your name has changed through marriage, divorce, or other legal means, bring documentation of the name change if you're using a different name now than on your ID. Discrepancies between your appointment information and your ID can cause problems with background check processing later.
Many appointments require a case number, reference number, or sponsoring agency information. This is provided by your employer, school, licensing board, or whoever is requesting your fingerprints. Write this number down before you go. If you don't have it, contact the organization that requested your fingerprints and ask for this specific number. Without it, the technician might not know which service type to process or where to send your results.
Your date of birth will be required. They may also ask about your Social Security number, particularly for federal background checks. Some locations request your email address for appointment confirmations or updates. Bring a pen and paper or have this information easily accessible on your phone.
If you're scheduling for someone else—a family member or employee, for example—you'll need their full legal name, date of birth, and ID information. Some locations allow parents to schedule for minors, but policies vary. Call ahead if you're scheduling on behalf of another person to confirm what information they need and any restrictions that apply.
Practical takeaway: Create a simple checklist before your appointment: valid photo ID, your full legal name, your date of birth, and the case or reference number from whoever requested your fingerprints. Having these five items ready means you'll complete check-in in under two minutes and avoid any scheduling hiccups.
Identogo offers three main ways to schedule a fingerprinting appointment: online booking, phone scheduling, and walk-in appointments at certain locations. Understanding each option helps you choose the method that fits your situation.
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Online scheduling through the Identogo website is typically the fastest route. You select your location, choose an available date and time, and provide your basic information. The system confirms your appointment immediately and often sends a confirmation email or text message. Online scheduling usually shows you available time slots days or weeks in advance, giving you genuine flexibility. You can schedule at 10 p.m. on a Tuesday if that works better than calling during business hours. However, not all locations offer online booking—some smaller or rural centers only accept phone calls or walk-ins.
Phone scheduling involves calling the specific location and speaking with staff directly. This method works well if you have questions about what service you need, which time slots are available, or whether the location can handle your specific type of fingerprinting. Call the location's direct number (found through the location finder) rather than a general customer service line, as local staff can provide the most accurate information about their specific hours and services. Phone lines tend to get busier during lunch hours and late afternoons, so calling in early morning often means shorter wait times.
Walk-in appointments are another option at many locations. Some centers reserve a portion of their daily capacity for walk-ins, meaning you can arrive without pre-scheduling. This flexibility appeals to people with unpredictable schedules, but it comes with a tradeoff: you might wait 30 minutes to an hour for service, depending on how busy the location is. Walk-ins are typically processed after scheduled appointments, so arriving early in the day increases your chances of minimal wait time. Call the location beforehand to ask whether they accept walk-ins and what the typical wait time looks like.
Peak times at Identogo centers tend to cluster around lunch hours and right after typical work hours (4 p
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.