Nelnet is one of the largest student loan servicers in the United States, managing federal student loans for millions of borrowers. As a servicer, Nelnet acts as an intermediary between borrowers and the government (for federal loans) or private lenders. The company processes loan payments, maintains borrower accounts, and provides information about repayment options. Understanding this role is important because Nelnet doesn't set the terms of your loan or determine which repayment plans exist—these are established by the U.S. Department of Education for federal loans or by private lenders for private loans.
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Nelnet services federal loans under contracts with the Department of Education. This means the company must follow federal regulations and guidelines when managing accounts and providing information about payment options. When you contact Nelnet or use their website, you're accessing services for loans the federal government guarantees or owns directly. For private student loans, Nelnet may also service these, but the terms differ significantly from federal loans.
The payment plans Nelnet describes are not created by the company; they are federal repayment plans established through legislation and government policy. Nelnet's role is to explain these options to borrowers, process payments according to your chosen plan, and maintain your account records. Knowing this distinction helps you understand that payment plan rules and terms come from the Department of Education, not from Nelnet itself. If you have questions about whether a specific plan exists or what the official terms are, the Department of Education's website (studentaid.gov) serves as the primary government resource.
Practical Takeaway: Nelnet is your loan servicer, not your lender. They manage accounts and explain repayment options, but the Department of Education creates the rules for federal student loan repayment plans.
Income-driven repayment (IDR) plans are federal repayment options that calculate your monthly payment based on how much you earn, not on the total amount you owe. There are currently four main income-driven plans available through Nelnet for federal student loan borrowers: Revised Pay As You Earn (REPAYE), Pay As You Earn (PAYE), Income-Contingent Repayment (ICR), and Income-Based Repayment (IBR). Each plan has different rules about payment calculations, which loans they cover, and what happens to unpaid balance after a certain period.
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Under REPAYE, your monthly payment is calculated as 10 percent of your discretionary income. Discretionary income is the amount your income exceeds 150 percent of the federal poverty line for your family size and state. This plan covers all federal Direct Loans and is available to borrowers regardless of when they took out their loans. The government subsidizes unpaid interest on subsidized loans while you're on REPAYE, meaning the government pays the interest charges so your balance doesn't grow if you can't afford full interest payments.
PAYE limits your payment to 10 percent of discretionary income, but it's only for borrowers who received loans after October 1, 2007, and made a payment on a Direct Loan after October 1, 2011. Like REPAYE, the government subsidizes unpaid interest on subsidized loans. IBR uses either 10 or 15 percent of discretionary income, depending on when you took out your loans. This plan is available to borrowers with certain federal loans and requires that you have a partial financial hardship.
ICR is the oldest income-driven plan and uses a different calculation based on family size and income. It's available to borrowers with Federal Family Education Loans (FFEL) and Direct Loans. All four plans include loan forgiveness provisions: after 20 to 25 years of payments (depending on the plan), any remaining balance may be forgiven. However, forgiven amounts may be counted as taxable income.
Practical Takeaway: Income-driven plans tie your monthly payment to your earnings. Review which plan covers your loan type, because different plans have different requirements and payment calculations.
Beyond income-driven options, Nelnet describes two traditional federal repayment plans that use fixed payment amounts: Standard Repayment and Graduated Repayment. These plans don't depend on your income and have set timeframes, usually 10 years. Understanding these options is important because they may result in paying less total interest compared to income-driven plans, particularly if you have stable income.
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The Standard Repayment Plan requires fixed monthly payments, usually around $121 to $300 per $10,000 borrowed, depending on interest rates and the total amount owed. The repayment period is 10 years. This plan typically results in the least amount of total interest paid because you're paying the same amount each month toward principal and interest. Most borrowers benefit from the Standard plan if they can afford the payments because interest accumulation is minimized by consistent, adequate payments.
Graduated Repayment also uses a 10-year timeline but starts with lower payments that increase every two years. The idea is to match payment increases to expected salary growth. Your first payment might be $25 per $10,000 borrowed, increasing to around $300 per $10,000 over the decade. This plan works well for borrowers who expect steady income growth but start in lower-earning positions. Over the full 10 years, you pay more total interest than Standard Repayment because early payments are smaller, but you pay less interest than income-driven plans lasting 20-25 years.
Both Standard and Graduated plans work with most federal loan types, including Direct Loans and FFEL loans. Neither plan includes loan forgiveness based on time; your loans are fully repaid when the 10-year term ends (assuming you make all payments). These plans don't require you to provide income information, so they work well for borrowers who prefer not to share financial details or whose income fluctuates significantly.
Practical Takeaway: Standard and Graduated plans have fixed 10-year timeframes and typically cost less in total interest than longer income-driven plans, but monthly payments are higher and don't adjust to income changes.
The Extended Repayment Plan stretches federal loan payments over 25 years instead of 10, which lowers monthly payments but increases total interest paid. This plan is available to borrowers with at least $30,000 in Direct Loans or FFEL loans. Extended Repayment can be either fixed (your payment stays the same each month) or graduated (payments increase over time). Monthly payments are typically $50 to $150 per $10,000 borrowed under the fixed option, versus the higher amounts under Standard or Graduated plans.
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Borrowers choose Extended Repayment when Standard or Graduated payments are unaffordable but they don't meet the requirements for income-driven plans, or when they prefer a plan that doesn't require income documentation. The tradeoff is substantial: over 25 years instead of 10, you pay roughly double the total interest. For example, a $50,000 loan at 6 percent interest costs about $16,000 in interest over 10 years on Standard Repayment, but over $45,000 in interest over 25 years on Extended Repayment.
Nelnet's information also covers situations where borrowers face temporary hardship or need to pause payments. Income-Contingent Repayment (ICR) offers reduced payments for borrowers experiencing financial difficulty. Some plans offer deferment or forbearance options, which temporarily pause or reduce payments when you face unemployment, economic hardship, or other qualifying circumstances. During deferment on subsidized loans, the government pays your interest; during forbearance, interest typically continues to accrue. These are not long-term solutions but rather temporary measures to prevent default when you face short-term challenges.
Additionally, borrowers working in public service fields may have information about the Public Service Loan Forgiveness (PSLF) program, which forgives remaining loan balance after 120 qualifying monthly payments while working for a government or nonprofit employer. Nelnet can provide information about tracking PSLF progress, though the actual forgiveness is handled by a separate government office.
Practical Takeaway: Extended Repayment lowers payments but significantly increases total interest. Temporary hardship options like deferment
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.