Free Guide to Dollar General Job Opportunities

Understanding Dollar General as an Employer

Dollar General is one of the largest retailers in the United States, with more than 18,000 stores operating across the country as of 2024. The company employs over 200,000 people in various positions, making it one of the nation's significant job providers. Understanding what Dollar General does and how it operates can help you determine whether working there aligns with your career interests and lifestyle needs.

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The company was founded in 1955 and has grown into a discount retail chain that serves communities across America. Dollar General stores focus on offering everyday essentials—groceries, household items, clothing, and health and beauty products—at low prices. This business model means that stores need reliable staff members to keep shelves stocked, process transactions, and provide customer service.

Dollar General operates in a fast-paced retail environment where employees interact with customers regularly and help maintain store operations. The company has stores in rural areas, suburbs, and urban neighborhoods, which means job locations vary widely depending on where you live. Some stores are busier than others based on population and foot traffic, which can affect the work environment and schedule intensity.

The company has received attention in recent years for its expansion strategy and employment practices. Various organizations have studied Dollar General's impact on communities and employment. This context matters because it helps you understand what kind of workplace culture and expectations you might encounter. The retail environment at discount chains typically involves physical work, customer interaction, and adherence to company procedures and schedules.

Practical takeaway: Research the specific Dollar General location near you by visiting the store, observing the work environment, and noting how staff interact with customers. This gives you a real sense of what the job might involve day-to-day.

Types of Positions Available at Dollar General

Dollar General offers several different job categories, and understanding these positions helps you identify roles that match your skills and interests. The company hires for entry-level positions as well as supervisory and management roles, meaning there are opportunities for people just entering the workforce and those seeking advancement.

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The most common position is Sales Associate (or Store Associate). These employees work on the sales floor and at checkout registers. Their responsibilities include stocking shelves with merchandise, organizing displays, scanning items at the register, handling cash transactions, and assisting customers with questions about products. Sales Associates typically work part-time or full-time hours depending on store needs and their availability. This position requires basic math skills for cash handling and the ability to stand for extended periods.

Store Managers oversee all operations at a specific location. They manage inventory, supervise employees, handle scheduling, ensure the store meets sales targets, and maintain store appearance and cleanliness. Store Managers are responsible for customer service standards and may handle customer complaints or concerns. This position requires prior retail experience and leadership abilities. Store Managers typically work full-time with varying hours that may include evenings and weekends.

Assistant Store Managers support the Store Manager by handling operational tasks and supervising employees during shifts. They may open or close the store, count registers, and ensure company policies are followed. This position bridges entry-level work and full management and often serves as a path toward becoming a Store Manager. Assistant Managers usually work full-time hours.

Shift Leaders supervise other employees during specific shifts and ensure tasks are completed on schedule. They may handle customer issues, authorize discounts within limits, and report to the Store Manager about concerns or inventory issues. Some Dollar General locations may not have this position, depending on store size and staffing structure.

Other positions that Dollar General has offered include Loss Prevention Associates (focused on reducing theft and inventory shrinkage), Distribution Center employees (who sort and pack merchandise for shipment to stores), and Driver positions (for transporting goods between facilities). The availability of these roles varies by location.

Practical takeaway: Write down which positions interest you most, then ask to speak with a manager at your local Dollar General store to learn more about what each role involves day-to-day and whether openings may exist or be expected.

Requirements and What Dollar General Looks For

To work at Dollar General, you must meet certain baseline requirements. Most positions require applicants to be at least 16 years old, though some roles (particularly those involving certain equipment or driving) may require you to be 18. You need a valid form of identification to complete the hiring process and will need to provide your Social Security number for tax and background check purposes.

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Dollar General requires background checks for all new hires. The company uses a third-party screening service to review criminal history, previous employment verification, and sometimes driving records for positions that involve vehicle operation or transporting valuable goods. The company's hiring policies typically exclude applicants with certain serious criminal convictions, but minor infractions or older offenses may not automatically disqualify you. Each situation is evaluated individually, so if you have a criminal history and are concerned, it may be worth asking about the company's specific policies before applying.

While not always formally required, having a high school diploma or GED is increasingly expected, particularly for supervisory roles. For entry-level Sales Associate positions, some Dollar General locations will hire people without a diploma, but this varies by store and region. Management and supervisory positions almost always require a diploma or equivalent.

The company looks for reliability and availability. Retail positions require consistent attendance and punctuality since stores operate on fixed schedules and staffing depends on employees showing up as scheduled. Dollar General considers your ability to work flexible hours, including evenings and weekends, important for many positions. If you can only work specific limited hours, some stores may not have positions available that match your schedule.

Customer service skills matter significantly. Since Dollar General employees interact with customers regularly, the company prefers people who can communicate clearly, handle conflicts calmly, and project friendliness even during busy periods. Prior retail or customer service experience is valued but not always required for entry-level roles.

Physical capability is relevant because Sales Associates spend much of their shift standing, walking, lifting boxes, and arranging merchandise. You should be comfortable with physical activity and able to lift items regularly. The job can involve repetitive motions and being on your feet for entire shifts.

Practical takeaway: Before applying, honestly assess whether you can commit to the availability the position requires and whether you're comfortable with the physical demands. If you have concerns about background check results, contact the company's HR department to understand their specific policies before formally applying.

How to Find and Apply for Dollar General Positions

Dollar General accepts applications through multiple channels. The primary method is online through the company's careers website at dollargeneral.com/careers. This site lists open positions by location, allows you to filter by job type and state, and lets you submit applications directly. The online system is available 24/7, meaning you can search and apply at any time that's convenient for you.

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You can also visit a Dollar General store in person to inquire about openings and sometimes complete paper applications. Speaking directly with a manager or assistant manager gives you a chance to make a personal impression and ask questions about the specific location. Some managers prefer in-person inquiries because they can immediately gauge your appearance, communication skills, and professionalism.

Third-party job websites like Indeed, LinkedIn, ZipRecruiter, and Monster frequently list Dollar General openings. These sites can be useful for seeing multiple Dollar General locations at once and reading reviews from current and former employees. However, you should ultimately redirect to the official Dollar General careers page to submit your official application, as this ensures your materials go directly to the hiring team.

When searching for positions, use specific location filters or zip codes to narrow results to stores near you or in areas where you're willing to work. Consider setting up job alerts on these websites so you're notified when new openings appear at specific locations. This is particularly useful if a store doesn't currently have openings but you want to know as soon as positions become available.

Your application should include an up-to-date resume or CV that lists your work history, education, and skills. For entry-level positions, even brief retail or fast-food experience is worth including, as it demonstrates you've worked in customer-facing environments. If you haven't worked before, highlight volunteer experience, school activities, or personal projects that show responsibility and work ethic.

After submitting an application, you may receive a phone call or email within a few days if the store manager wants to interview you. Response times vary—some stores contact applicants within 24 hours, while others may take a week or longer. If you don't hear back within two weeks, it's appropriate to call the store