The Apple Card, launched in 2019, is a credit card issued by Goldman Sachs and managed entirely through your iPhone. Unlike traditional cards that arrive in the mail, it lives in your Wallet app. Since its introduction, millions have opened accounts, but many have also decided to close them. Understanding the reasons why can help you think through whether closing yours makes sense for your situation.
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People close their Apple Card for a variety of concrete reasons. Some find that the 1% cash back on most purchases doesn't match the rewards offered by competing cards—particularly cards that offer 2% or more on everyday spending. Others opened it for a specific reason, like taking advantage of a promotional financing offer for an Apple purchase, and no longer need it. A third group discovers that the card's limited acceptance in certain places (some smaller merchants and international locations) makes it less practical than they'd hoped.
The timing of your close matters too. If you're carrying a balance, closing the card immediately could impact your credit score in the short term, since you'd be reducing your available credit. However, closing it when the balance is paid off carries less risk. Additionally, if you've had the card for a while and it's one of your older accounts, closing it removes that account history from your credit mix—which may or may not be significant depending on your overall credit profile.
A practical consideration: before you close, review any pending rewards or cash back you've earned. Once the account closes, you typically have a window to redeem accumulated cash back. Checking your transaction history also helps you identify any recurring subscriptions or autopay arrangements tied to that card number, which you'll need to update elsewhere.
Key takeaway: Closing your Apple Card is a straightforward decision when you've identified a specific reason—better rewards elsewhere, no longer needed, or preference for a different card—and when any balance is paid off first.
Credit scores are built on several factors, and closing a credit card touches at least two of them. Understanding this connection helps you make an informed decision about timing and what to expect afterward.
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The first factor is credit utilization, which accounts for about 30% of your credit score calculation. This is the ratio of credit you're currently using compared to your total available credit. When you close the Apple Card, you lose that available credit limit. If you have a $2,000 limit on the Apple Card and a $10,000 limit across all your other cards, closing the Apple Card reduces your total available credit from $12,000 to $10,000. If you're carrying balances on those remaining cards, your utilization ratio goes up, which can lower your score. However, if you're not carrying any balance, this change has minimal impact.
The second factor is your account history and credit mix, which together make up about 35% of your credit score. Closing an account removes it from your active accounts, but the account record itself usually stays on your credit report for about seven to ten years—so the history isn't lost entirely. The immediate impact is that you're reducing the number of active accounts you have, which could slightly lower your score if the Apple Card was one of only a few credit products you held. On the other hand, if you have multiple other cards and accounts, this effect is typically minor.
Real numbers can illustrate this: a person with five credit cards might see a modest score drop of 10 to 30 points when closing one card, depending on their utilization rate and overall credit profile. A person with only two credit cards might see a slightly larger drop. The drop is usually temporary—within a few months, the impact typically fades as the closed account ages and other factors in your score remain stable.
One additional note: closing the account does not clear any negative information associated with it. If there were missed payments or other issues recorded on the account, that history remains on your report even after closure.
Key takeaway: The credit score impact of closing your Apple Card is usually minor and temporary, especially if you have multiple other cards and low utilization rates. The biggest risk is closing it while carrying high balances on other cards.
Apple Card closure is handled entirely through your iPhone, iPad, or Apple Watch—there's no phone call to make or form to mail in. The process is direct and takes only a few minutes once you've prepared.
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First, get your account in order. Pay off any remaining balance on the card. You can check your balance in the Wallet app by selecting the Apple Card, tapping the card details, and reviewing your statement. Make a payment through the same interface if needed. Once the balance reaches zero, you're ready to proceed. This step is important: you cannot close the account while a balance remains.
Next, check for recurring charges. Review recent transactions to identify any subscriptions, autopay arrangements, or regular charges you've set to use the Apple Card. These might include streaming services, monthly app purchases, or utility bills. You'll need to update these to a different card before closing the Apple Card, or you'll get a payment decline the next time the charge tries to process.
To close the account itself, open the Wallet app on your iPhone. Select the Apple Card (the titanium-colored card graphic). Scroll down and look for a section labeled "Card Settings" or similar. Tap on this, then look for the option to "Shut Down Card" or "Close Card"—the exact wording varies with iOS updates, but it's clearly marked. Apple will ask you to confirm your decision and may ask if you want to keep the card in your Wallet for reference. You can choose to keep it visible (for viewing transaction history) or remove it entirely.
After you confirm, Goldman Sachs processes the closure. You should receive a confirmation email to the address associated with your Apple ID. The card is immediately deactivated—it cannot be used for new purchases. Existing transactions may continue to process briefly as merchants submit their batch reports, but no new charges can be initiated.
Finally, retrieve any remaining cash back rewards before closure is finalized. In the weeks before closing, you can redeem accumulated cash back directly to your linked bank account through the Wallet app. Some users wait until the last moment to do this, but it's safer to redeem it earlier to ensure the transaction clears.
Key takeaway: Closing your Apple Card takes three practical steps: pay off the balance, redirect any recurring charges to another card, and initiate the closure through the Wallet app settings. Allow a few days for the closure to fully process.
Apple Card offers cash back at rates of 1% on most purchases, 2% on purchases made with Apple Pay, and 3% at Apple retail and Apple.com. If you've accumulated rewards during your time with the card, they don't vanish when you close—but you do need to handle them proactively.
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Cash back on the Apple Card is typically applied daily to your account. When you check your Wallet app, you'll see a "Cash Back Available" amount somewhere in the card details. This is real money sitting in your account that belongs to you. Closing the card doesn't forfeit this cash back—instead, you need to redeem it before the account fully closes.
Redeeming is simple: open the Wallet app, select the Apple Card, and look for a Cash Back section. You'll see an option to transfer this balance to your linked bank account. Tap that option, confirm the amount, and the money typically appears in your bank account within one to three business days. Some users report it arriving overnight, while others see it take the full three days—the timeline depends on your specific bank.
Here's an important detail: Goldman Sachs typically gives you a grace period to redeem cash back even after you've initiated the closure process. In practice, most users who close the account report being able to redeem cash back for at least 30 days after closure, though Apple's official documentation doesn't specify an exact deadline. To be safe, redeem your cash back within a week of closing the account.
If you never redeemed the cash back and the redemption window closes, that money may be forfeited—this is one reason why many people redeem their rewards a few days before initiating the closure itself. Some users keep the account open for an extra billing cycle or two after their last regular purchase just to ensure they capture
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.