If you've received an Amazon gift card—whether physical or digital—the claim code isn't always in the same place. This matters because the code is essentially your ticket to adding funds to your Amazon account. Understanding where to look prevents the frustration of thinking you've lost something when it's simply somewhere you haven't checked yet.
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For physical gift cards you've purchased at retail stores like Target, Walmart, or Best Buy, the claim code appears as a printed number on the back of the card. It's typically beneath a scratch-off panel that looks similar to lottery tickets. The code itself is a 14 or 16-character alphanumeric string. You'll also see it printed directly on the card without the scratch-off layer, so even if the coating is damaged, you can still read it.
Digital gift cards sent via email take a different form entirely. When Amazon sends you a gift card electronically, you receive an email with a subject line like "Your Amazon.com Gift Card" or similar wording. Inside that email, the claim code appears as a clickable button or as plain text within the message body. Some emails display it prominently at the top; others include it in the middle of promotional text. This is why checking your entire email—including spam and promotions folders—matters if you're not finding it right away.
Gift cards delivered through third-party platforms like gaming services, subscription boxes, or employer programs may display codes in their own dashboards. For instance, if you earned a gift card through a rewards program, you might need to log into that platform's account page to view the code rather than receiving it in an email.
Practical takeaway: Start by identifying which type of gift card you have. Physical cards have codes on the back; emails have codes in the message body; rewards programs have codes in account dashboards. Knowing which category yours falls into narrows your search significantly.
Amazon gift card claim codes follow a specific format that helps you confirm you're looking at the right thing. Recognizing what a valid code looks like prevents wasted time trying to use incorrect information or misread numbers.
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The standard Amazon claim code contains 14 to 16 characters made up of numbers and letters. Common formats include all uppercase letters, all numbers, or a mix of both. For example, a code might look like: AKXP-NZXXK-XJNKX (with hyphens) or A4K2X7N8Z9Q1W3E5 (without hyphens, continuous string). Amazon's system accepts codes with or without the hyphens, so if you see either format, both are valid.
When you're reading a physical card, the code is usually printed in a larger font on the back, separate from other small print. It's often positioned below the scratch-off panel or in a designated box. The font is typically bold and dark, making it relatively easy to read—though lighting conditions matter when you're copying it down. If you're photographing the code instead of writing it by hand, make sure the image is clear and the numbers aren't blurry.
In emails, the code sometimes appears as a hyperlink styled in blue text. Other times it's presented as plain text in a monospaced font (the kind that looks like a typewriter), which makes it stand out from regular email text. A few emails from Amazon display the code in a highlighted box or button that says something like "Claim Your Gift Card" or "View Your Code."
One detail people often miss: some promotional emails or third-party notifications may reference Amazon gift cards but won't actually contain a code. These might be marketing messages inviting you to purchase a gift card rather than notifications of one you've received. The actual code appears only when someone has already sent you the card or you've purchased one yourself.
Practical takeaway: Amazon codes are 14-16 characters of letters and numbers, sometimes with hyphens. If you see something that doesn't match this format, keep looking—you haven't found your actual claim code yet.
When you hold a physical Amazon gift card in your hand, the claim code is there—you just need to know which part of the card to examine. This section walks through exactly where to look on the card itself.
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Turn the card over to the back side. Most Amazon gift cards display a large image or design on the front (showing the Amazon smile logo or seasonal artwork), while the back contains the functional information you need. On the back, you'll see several elements: the barcode near the top or middle, some small text with terms and conditions, and the claim code.
The claim code appears in one of two ways on physical cards. First option: beneath a scratch-off panel, similar to those on lottery tickets or phone cards. You'll see a silvery or metallic coating covering a rectangular area. Gently scratch this away to reveal the numbers underneath. Second option: printed directly on the card surface without any scratch-off covering. In this case, the code is simply visible as printed text. This might seem redundant, but it's actually helpful—if the scratch-off layer is damaged or worn, you can still read the underlying code.
Location varies slightly by card type. Gift cards sold in retail stores (Target, Walmart, CVS, grocery stores) typically have the code on the back lower half of the card. Gift cards purchased directly from Amazon.com sometimes display it on the back upper half. Regardless of exact placement, it's always on the back of the card, never the front.
The code is usually presented with hyphens for readability: AKXP-NZXXK-XJNKX. Near the code, you may see small text saying "PIN" or "Claim Code" to clarify what that string of characters represents. Some cards also print the same code in a barcode format above or below the text version.
Pro observation: If you have multiple gift cards, the codes are different on each one. They're not generic or reusable across cards. This matters if you're trying to organize several cards or keep track of them.
Practical takeaway: Flip to the back of the card. Look for either a scratch-off panel or printed text in the lower or upper half. That's your claim code. If the scratch-off is damaged, the code is also printed directly on the card surface.
When someone sends you an Amazon gift card by email, the code arrives embedded in a message from Amazon or through their email provider. Knowing exactly where in that email to look and what the message actually looks like prevents missing it among other inbox clutter.
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Start by checking your primary email inbox, not just the current view. Search for emails from Amazon using the search function—type "Amazon gift" or "gift card" into your email's search bar. If the email came from someone who forwarded it to you on behalf of Amazon, search for the sender's name instead. Once you locate the email, open it fully to see all content.
The claim code in an email gift card usually appears in the upper portion of the message, though not always at the very top. Read through the email carefully. You might see the code displayed as: a clickable button labeled "Claim Your Gift Card" or "View Code," plain text showing the alphanumeric string, or a combination where both a button and text appear.
The email typically includes context around the code, such as the gift card amount, the sender's name (if it's from an individual), a personal message, or an expiration date. Amazon gift cards technically don't expire when used as credits on an account, but promotional or special-use cards may have validity windows. The email should state any time-related information clearly.
If you can't find the email in your primary inbox, check other folders: promotional tabs, social folders, spam/junk folders, or archived messages. Gift card emails from Amazon sometimes get filtered into promotional tabs by default because they contain marketing elements. Similarly, if the email was forwarded by a third party (like an employer sending a bonus gift card), it might land in a personal folder depending on your email setup.
One email scenario to watch for: if someone sends you a screenshot or forwarded message of their own gift card email, that code is
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.